Case Study
Closing the Equity Gap using EdTech
We created the first blueprint for equity-first, digital learning solutions. Our solutions have culturally responsive UX/UI analytics, and a product development process like no other. We demonstrate that it is possible to not only close the equity gap using technology, but actually liberate all users from the processes that are holding them back.

Problem

COVID-19 accelerated the reliance on EdTech to deliver instruction, track student progress, and support the student academic journey. In 2020, the majority of students began to receive their instruction online. However, Underrepresented students were more likely to report a decline in the quality of their education during the switch. Furthermore, algorithmic bias, digital exclusion, and poorly designed technology threatened to only widen the equity gap.

Solution

Our blueprint standardizes student-facing education technologies, in a manner that is culturally responsive, and accounts for the differences BIPOC, low-income, and first-generation students face during their postsecondary journey.  Our focus areas include UX, analytics, product design, product testing, interoperability, & product integration.

Impact

We helped our clients deliver targeted, tailored, student instruction and support in a manner enhanced by education technology tools. This was particularly critical during the COVID-19 pandemic where reliance on digital learning was accelerated. We also developed tools and standards that can help stakeholders critically evaluate the ability of a marketed software to close the equity gap, rather than sustain it.


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Paritii served as the equity learning partner to five institutions and the EdTech vendors that support them as part of a consortium aimed at addressing barriers that impede effective and equitable advising solutions at lower-resourced institutions.
To help institutions, program administrators, developers, implementers, and funders identify the critical attributes of a postsecondary technology solution or software, we designed an Equity-first Solutions Rubric to determine the degree to which a technology solution is equitable in its design and centers the needs of underrepresented students. It also enables the institution to self-assess the readiness to successfully adopt and integrate a new advising solution in an equity-aligned manner.
To understand the relationships between stakeholders within the software procurement process at Post-Secondary Institutions, we studied the strength of interactions vs the flow of data in Advising software and created a map that helps institutions identify potential gaps in the procurement process.
To aid institutions in procuring the right software, we needed to understand the current procurement process. We interviewed relevant stakeholders to understand what triggers the purchase, what proposal and approval processes are completed prior to the acquisition, and how institutions plan toward integration, monitoring, and assessment of the solution.
‍With the move to Holistic Advising comes even more fragmentation of technology products that help students along their journey. To better understand how technology can enable student success, we interviewed a diverse set of students and advisors to prioritize their use cases and advise institutions on creating a technology procurement roadmap for Advising Software.
In order to create Holistic Advising solutions that enable student success, it is important to ensure that all stakeholders are speaking the same language and have a shared understanding of what this truly means. To facilitate these discussions, we created an Advising Taxonomy that outlines what Holistic Advising means, how it is actualized, who does the advising, and where Advising occurs for students.
The various support systems available to students are critical in enabling their success or failure in their post-secondary education. We created an ecosystem map to understand the human, process, and technological resources students turn to for advice before, during, and after their Post-Secondary journey.
Holistic College Advising is critical to the success of underrepresented students. We interviewed students and Advisors to understand what successful advising means to them, and which elements are most impactful at various points of the journey, in order to help craft meaningful interventions.
Postsecondary education suffers from a “success gap” where specific student profiles are deemed less likely to succeed. We did a root cause analysis of what causes some students to disproportionately fail, withdraw and not complete. We delivered a blueprint to closing the gap using a whole systems approach to academic and social integration.
There is a moral imperative to create products that work for all of us: presently inequity baked into the product development value chain limits the profiles of those who can benefit from innovation. We help our clients to unlock global participation and access, thereby improving their revenues and establishing trust.
We disrupted inequity in the health system, ensuring monoclonal antibody treatment was available to “America’s last mile” during the COVID-19 emergency. Our public health strategy and management approach helped our client to expand their presence in BIPOC and low-income communities.
We created community-responsive COVID-19 vaccine education, and programming for low-income communities. Our customized public health programming increased uptake, restored confidence, and achieved better community health outcomes. We even supported the Biden-Harris Administration’s COVID-19 Health Equity Task Force, helping others to replicate our success.
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