Paritii | Perspective- Diversity and the product development lifecycle

Case Study

Perspective- Diversity and the product development lifecycle

There is a moral imperative to create products that work for all of us: presently inequity baked into the product development value chain limits the profiles of those who can benefit from innovation. We help our clients to unlock global participation and access, thereby improving their revenues and establishing trust.

Problem

The average trial participant is an urban male, of European ancestry, and high socioeconomic status. This limits our understanding of how medical products operate in all genders, socioeconomic statuses, races and ethnicities. The exclusion of people in the product design, product development, and product testing phases create products and services that are narrow in reach, unable to fully relate to all users, and unable to stay relevant. Everyone should benefit from innovative technology- and- in fact, these technologies should be tailored to the populations most impacted.

Solution

It is critical for more stakeholders to view the entire value chain of product development, considering who:

accesses STEM education and whether the education programs are structured to retain all user profiles
leads science and technology innovation and creates the value proposition
participates in trials or UX studies
benefits from medical technologies and thereby able to lead a healthy and productive life

Impact

It is a moral imperative for product developers to understand the innovation value chain. Furthermore, all stakeholders must consider that their continued participation in an inequitable value chain further compounds programs, systems, and norms that perpetuate inequity. We support our clients to increase the number of, and diversity of market segments that are reached by their products, unlocking global participation and access. Because of this, our clients improve their revenues, are more trusted by those they aim to help, and develop programming that serves the underserved.

view more case studies

Case study

Addressing Underserved student barriers

Paritii served as the equity learning partner to five institutions and the EdTech vendors that support them as part of a consortium aimed at addressing barriers that impede effective and equitable advising solutions at lower-resourced institutions.

Case study

Equity-First Technology Solutions Rubric

To help institutions, program administrators, developers, implementers, and funders identify the critical attributes of a postsecondary technology solution or software, we designed an Equity-first Solutions Rubric to determine the degree to which a technology solution is equitable in its design and centers the needs of underrepresented students. It also enables the institution to self-assess the readiness to successfully adopt and integrate a new advising solution in an equity-aligned manner.

Case study

Stakeholder Relationships in Procurement

To understand the relationships between stakeholders within the software procurement process at Post-Secondary Institutions, we studied the strength of interactions vs the flow of data in Advising software and created a map that helps institutions identify potential gaps in the procurement process.

Case study

Software Procurement at Post-Secondary Institutions

To aid institutions in procuring the right software, we needed to understand the current procurement process. We interviewed relevant stakeholders to understand what triggers the purchase, what proposal and approval processes are completed prior to the acquisition, and how institutions plan toward integration, monitoring, and assessment of the solution.

Case study

Advising Technology Use Cases

‍With the move to Holistic Advising comes even more fragmentation of technology products that help students along their journey. To better understand how technology can enable student success, we interviewed a diverse set of students and advisors to prioritize their use cases and advise institutions on creating a technology procurement roadmap for Advising Software.

Case study

Student Advising Taxonomy

In order to create Holistic Advising solutions that enable student success, it is important to ensure that all stakeholders are speaking the same language and have a shared understanding of what this truly means. To facilitate these discussions, we created an Advising Taxonomy that outlines what Holistic Advising means, how it is actualized, who does the advising, and where Advising occurs for students.

Case study

Post-Secondary Student Support Ecosystem

The various support systems available to students are critical in enabling their success or failure in their post-secondary education. We created an ecosystem map to understand the human, process, and technological resources students turn to for advice before, during, and after their Post-Secondary journey.

Case study

Understanding the Advising Journey of Underrepresented Students

Holistic College Advising is critical to the success of underrepresented students. We interviewed students and Advisors to understand what successful advising means to them, and which elements are most impactful at various points of the journey, in order to help craft meaningful interventions.

Case study

Closing the Equity Gap using EdTech

We created the first blueprint for equity-first, digital learning solutions. Our solutions have culturally responsive UX/UI analytics, and a product development process like no other. We demonstrate that it is possible to not only close the equity gap using technology, but actually liberate all users from the processes that are holding them back.

Case study

Understanding the root causes of inequity in student success

Postsecondary education suffers from a “success gap” where specific student profiles are deemed less likely to succeed. We did a root cause analysis of what causes some students to disproportionately fail, withdraw and not complete. We delivered a blueprint to closing the gap using a whole systems approach to academic and social integration.

Case study

Monoclonal Antibody Treatment Centers

We disrupted inequity in the health system, ensuring monoclonal antibody treatment was available to “America’s last mile” during the COVID-19 emergency. Our public health strategy and management approach helped our client to expand their presence in BIPOC and low-income communities.

Case study

Community Responsive COVID-19 vaccination programming

We created community-responsive COVID-19 vaccine education, and programming for low-income communities. Our customized public health programming increased uptake, restored confidence, and achieved better community health outcomes. We even supported the Biden-Harris Administration’s COVID-19 Health Equity Task Force, helping others to replicate our success.